Payment Processing

<< Click to Display Table of Contents >>

Navigation:  Process Guide >

Payment Processing

Food Connex Clients have the option of receiving payments from customers by credit card or ACH.  An account with CardConnect is required to process payments.
Clients or client's customers can connect to customer portal.

 

clip0361

 

Tap Payments > Pay Invoices

A customer must be selected to display invoices.  Users can be restricted to a single customer, group of customers, or all customers.

clip0362

 

Users then select the invoices to be paid.  Users can modify the amount to pay on an invoice or pay the total amount due.  This will not change the invoice total, only the amount to pay.

When the invoices are selected the user clicks the Make Payment button.

clip0363

If a user has previous entered and saved a payment method (credit card information) they will be prompted to select a card.
If a user has not entered a payment method they will be prompted for the credit card information or ACH information.

  clip0365

 

User will receive confirmation or error message (if card information is invalid).
 
Food Connex Client will then have a transaction authorized for capture.

Payments > Authorizations

Select individual transactions, or all authorized transactions.
Select Capture Payments
clip0366

Once captured a payment transaction will be sent to QuickBooks.  
QuickBooks Desktop editions offer an auto-apply feature that will apply to the targeted invoices.
QuickBooks Online will create a credit on the account that a user will need to apply to the invoices.